Lantern Brass Glass Polished Nickel
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Return Policy - All sales are final 48 hours after delivery, unless otherwise specified.
The Chairish Buyer Guarantee ensures that you have complete peace of mind when
making a purchase on Chairish in the event that your item:
- Does not arrive
- Is broken during transit
- Is materially different than what you purchased
- All sales are final on some Made-to-Order items and limited selection of other items as noted in the Returns & Cancellations section of the product details.
- For all other items, sales are final 48 hours after delivery (Except Free Local Pickup and Seller Managed Local Delivery — see below).
- To request a return, please email firstname.lastname@example.org and include the order number and the reason for your return request.
- On approved returns, the buyer is responsible for full cost of return packing & shipping.
- Local Pickup & Local Delivery
- All sales are final once buyer or buyer’s agent takes possession of an item.
- Upon inspection, if you decide not to move forward with the purchase, you or your agent must refuse the item at the time of pickup/delivery from the seller. Once you have taken possession of the item, all sales are final. Please contact email@example.com to let us know you did not accept the item and would like to initiate a refund.
- Prior to shipping or local pickup, buyers may cancel an order for any reason, with the exception of some Made-to-Order items, where supplies have been purchased or work begun on the item.
- Please notify us within 24 hours of purchase if you would like to cancel an order, as prompt cancellation will reduce the likelihood that you will incur return shipping charges.
- Once shipping or pickup has been initiated, the cancellation will be considered a return and you will be responsible for the cost of shipping.
Note: Made-to-Order items typically include a lead time or custom delivery window, which is detailed in the product description.
For shipping on all other items, please see below:
- Free Shipping
- Free shipping may be offered on select listings.
- Smaller items are typically delivered within 2 weeks of the purchase date, while larger items and furniture may take up to 6 weeks for delivery.
- When an item with Free Shipping is returned, the cost of return shipping fees will be charged to the buyer.
- Free Local Pickup
- Local pickup allows customers to inspect an item at the time of pickup and avoid shipping costs.
- Following purchase, a confirmation email is sent to the email address associated with the order, and includes: Pickup Verification & Seller's contact information
- Please contact the seller within 5 days to coordinate pickup
- Parcel Delivery
- Shipment is arranged through recognized carriers such as UPS, FedEx, and DHL.
- Only pieces that can be safely packed in a box or envelope may be shipped via parcel.
- Shipping charges start at $9 — and vary based on the size, weight, packaging and the value of the item.
- Items are typically delivered within 2 weeks of the purchase date.
- Chairish Local Delivery
- Local rates are available on most items where the delivery location is within 50 miles.
- Shipping charges start at $149, depending on product type, size, location of the buyer and seller, and value of the item.
- Local deliveries typically take up to 3 weeks.
- In-Home Delivery
- Deliveries may take up to 6 weeks, and up to 8 weeks when either the buyer or seller are located outside of standard shipping routes.
Shipping charges start at $299, depending on product type, size, location of the buyer and seller, and value of the item.
Delivery Type Under $2,000 Over $2,000 Chairish In-home Delivery $299 $399 Large Handling > 35 cu. ft. < 52 cu ft. $399 $449 Fragile and/or Oversized Handling Price may vary. Based on material, location and size. Price may vary. Based on material, location and size.
- Seller Managed Delivery
- Shipping is offered and managed by the seller, through a shipper of the seller’s choice.
- Available on items at the seller’s discretion.
- Seller Managed Local Delivery
- Local curbside delivery is offered and managed by the seller, within a limited geography.
- Following purchase, a confirmation email is sent to the confirmation email address associated with the order, and includes: Pickup Verification Code & Seller’s contact information
- Please contact the seller within 5 days to coordinate delivery.
- International Parcel
- International parcel shipments are handled by our European based sister-site, Pamono
- Shipments are arranged through Fedex
- You will be updated with a tracking number once shipping is booked
- International parcel shipments can take anywhere from 1 - 6 weeks to be delivered
- In-Home Expedited International Shipping
- In-Home Expedited International Shipments are handled by our European based sister-site, Pamono
- Shipments are arranged by Metropolitan and will be delivered to your room of choice
- You will receive a tracking number once your item has cleared customs and been booked for in-home delivery
- In-home expedited shipments can take anywhere from 3-7 weeks to be delivered
- Expedited International Shipping
- Expedited international shipments are handled by our European based sister-site, Pamono
- Shipments are arranged through FedEx and will be delivered in a crate to the front of your home/building
- You will need tools and/or equipment to open the crate; Fedex will not open the crate for you
- You will be updated with a tracking number once your item has been booked for air shipment
- Expedited international shipments can take anywhere from 2 - 4 weeks to be delivered
- International Shipping
- International shipments are handled by our European based sister-site, Pamono
- Shipments are arranged through Schumacher Cargo and automatically come with in-home delivery
- You will receive a tracking number once your item has cleared customs
- International shipments take anywhere from 12-25 weeks to be delivered, depending on our partner’s shipping schedule and your location