The Chairish Buyer Guarantee ensures that you have complete peace of mind when
making a purchase on Chairish in the event that your item:
Does not arrive
Is broken during transit
Is materially different than what you purchased
All sales are final on Made-to-Order items, some jewelry and limited selection of other items as noted in the
returns and cancellations section of the product description.
For all other items, sales are final 48 hours after delivery (Except Free Local Pickup and Seller Managed Local
Delivery — see below).
To request a return, please email
and include the order number and the reason for your return request.
On approved returns, the buyer is responsible for full cost of return packing & shipping.
Local Pickup & Local Delivery
All sales are final once buyer or buyer’s agent takes possession of an item.
Upon inspection, if you decide not to move forward with the purchase, you or your agent must refuse the item at
the time of pickup/delivery from the seller. Once you have taken possession of the item, all sales are final.
Please contact firstname.lastname@example.org
to let us know you did not accept the item and would like to initiate a refund.