John Hutton for Donghia Ogee Sofa

Shipping

Free Shipping

Free shipping is offered on select listings.

Items are typically delivered within 2 weeks of the purchase date.

Larger items and furniture may take up to 6 weeks for delivery.

Free Local Pickup

Local pickup allows customers to inspect an item in person and avoid shipping costs

A confirmation email is sent after the purchase with: Pickup Verification & Seller's contact information

Please contact the seller within 5 days to coordinate pickup

Parcel Delivery

Shipment arranged through recognized carriers such as UPS, FedEx, DHL and USPS

Only pieces that can be safely packed in a box are eligible

Shipping charges start at $9 — Dependent on size, weight, value and packaging

Items are typically delivered within 2 weeks of the purchase date

Chairish Local Delivery

Item is delivered inside your home

Local rates available on most items when the delivery location is within 50 miles

Shipping charges start at $149, depending on product type, value, size and location

Local deliveries typically take up to 3 weeks

Chairish In-home Delivery

Item is delivered inside your home

Deliveries typically take about up to 6 weeks

Delivery may take up to 8 weeks in more remote locations

Shipping charges start at $299, depending on product type, value, size and location

Delivery Type	Under $2,000	Over $2,000
Chairish In-home Delivery	$299	$399
Large Handling > 35 cu. ft. < 52 cu ft.	$399	$449
Fragile and/or Oversized Handling	Price may vary. Based on material, location and size.	Price may vary. Based on material, location and size.

Seller Managed Delivery

Shipping offered and managed by the seller

Pickup and delivery through a shipper of the seller’s choice

Available on items at the seller’s discretion

Seller Managed Local Delivery

Local curbside delivery handled by the seller within a limited geography

A confirmation email is sent after the purchase with: Pickup Verification Code & Seller’s contact information

Please contact the seller within 5 days to coordinate delivery

Cancellations

Prior to shipping or local pickup, buyers may cancel an order for any reason.

Please notify us within 24 hours of purchase if you would like to cancel an order, as prompt cancellation will reduce the likelihood that you will incur return shipping charges.

Once shipping or pickup has been initiated, the cancellation will be considered a return.

Returns

All sales final 48 hours after receiving your purchase. (Except Free Local Pickup and Seller Managed Local Delivery — see below.)

If a return is requested, please email support@chairish.com with the order number and reason for return.

For approved returns, the buyer is responsible for full cost of return packing & shipping.

Local Pickup & Local Delivery

All sales final once buyer takes possession of item.

If you decide to cancel the order at pick up, you or your agent must reject the item at the time of pickup or delivery from the seller. Do not take the item with you or accept the curbside delivery.

Please contact support@chairish.com to let us know you did not accept the item and would like to initiate a return.